Frequently Asked Questions

You can find our most frequently asked questions about what to expect, what to bring and how much an appointment will cost below. If you cannot find what you’re after feel free to contact us via the form on this page or Contact Us. We are here to help!

You! And your problem!

Bring any x-rays, CT scans, ultrasounds or MRIs that you may have relative to your problem.

If you were referred by another therapist, please remember to bring the referral notes.

If your problem is related to a sport or phyisical activity, bring your shoes along. It can be useful to assess the way you move in the footwear you are performing in.

I will assess the painful area, along with other areas of the body which may be related to the problem.

Please wear clothing which is loose fitting or flexible enough to allow us to assess the way you move and not the way your clothing restricts your movement. Active wear is great, otherwise, just keep it loose fitting.

Your comfort is of upmost importance to us and you will not be required to remove any item of clothing that you are not comfortable with. It can be helpful to expose the area being treated so we can perform techniques such as massage. This might involve removing certain items of clothing (tops or trousers).

However, if you are not comfortable with this, just let us know and we will find an alternative and beneficial treatment option for you.

I didn’t spend Monday to Friday, 9-5, over 5 years for nothing!

In order to obtain registration as an osteopath, we are required to obtain a Bachelor of Science (Clinical Sciences) and a Master of Health Science (Osteopathy).

During the Masters degree, I completed research into the relationship between osteopaths and dentists in the management of jaw pain.

I am registered as an Osteopath with AHPRA. I also hold membership with Osteopathy Australia which maintains continual professional education and standards.

Osteopaths are expertly trained to provide treatment and support to all musckuloskeletal conditions.

Some people associate osteopaths with the spine. And yes, we are great with spinal problems, along with headaches and migraine. But a big proportion of the conditions we see are actually sports-related. Foot and ankle injuries, knee pain, shoulder complaints, elbow pain, tendon problems; these all respond favourably to the biomechanical way we look at the body.

We will assess the way your whole kinetic chain moves when we assess your problem. Because nobody moves like YouMove! I will provide hands-on treatment for pain relief and a targeted rehabilitation plan to get you back to your chosen activity as fast as possible.

Your consult should have a portion covered by your health fund if you have extras on your cover.

We have a Tyro terminal in the room, so you will be able to claim on the spot and only pay the gap.

If you are eligable for a Chronic Disease Management (CDM) plan, you are able to have 5 treatments covered at a reduced cost. That is 5 Allied Health services for one calender year. For example, if you also require the help of a podiatrist, your doctor might put 3 sessions for osteopathy and 2 sessions for podiatry on your plan.

These plans are managed by your GP. Please ask your GP if you qualify for this plan.

Full payment is required on the day. However, if you are registered with Medicare, we are able to claim the government portion on the spot, so you will get the rebate straight back into your account.

YouMove Osteopathy is located at 3/116 Mount Eliza Way, Mount Eliza.

Entrance is via the side of the building facing John Phillips Lane.

You can see exactly where we are in our welcome video HERE.


YouMove Osteopathy is up one level, there is a lift just inside the door. If you need assistance, please give us a call on 9100 3797.

Initial Osteopathic Consultations are 1 hour long. Our first appointment will set up your treatment plan, aiming to get you moving better, feeling better and achieving your goals faster. We have a full hour together, so we’ll have plenty of time for treatment as well, to work out all those sore spots.

Return Osteopathic Consultations are 30 minutes long, giving us plenty of time for hands-on treatment and making adjustments to any home-based rehab you might be doing.

YouMove Osteopathy also offers an Extended Return Osteopathic Consultations for people who require more time or have multiple areas of pain.

I will provide you with an in-depth understanding of your problem. Knowledge is power and by helping you understand your problem, we put the power in your hands. The result of this is that your don’t rely on my treatment as the only way to resolve you pain. With the tools to help yourself, you will end up needing far fewer appointments.

Generally, for new complaints, I expect to see people 3 or 4 times over a few weeks. This allows us to get on top of your pain with treatment, provide you with the tools to help yourself and build some momentum with your progression. Once we get your pain under control, I may suggest we review your progress a month or so down the track, but I dont force people to commit to a long-term treatment plan.

Sometimes specific exercises are an integral part of your rehab plan. However, a lot of the time, we can get you better without them. Sometimes simple modification of your chosen activity, your posture, your workstation or just how much you you move is enough to achieve long-lasting pain relief.

I’m under no illusions that everyone does what I ask. Honesty is critical here. If you’re not going to do any exercises, tell me and I’ll develop a plan without them. I’ll also be able to spend a lot more time on treatment too.

Joint manipulation is one of many treatment options. Some people find it really helps reduce their pain or stiffness, so for those people, we will use it if indicated.

Osteopaths have a huge bag of tricks which means if manipulation is not indicated, or if you choose to avoid it, we will use another approach for you.

At YouMove Osteopathy, you are involved in your own care. We will explain which techniques may help you, give you options, and use an approach you are happy with.


Dry needling is one of many treatment options. Dry needling can be a great way to reduce muscle tension. Some people find it really helps, so for those people, we will use it if indicated.

Osteopaths have a huge bag of tricks which means if dry needling is not indicated, or if you choose to avoid it, we will use another approach for you.

At YouMove Osteopathy, you are involved in your own care. We will explain which techniques may help you, give you options, and use an approach you are happy with.


You can book an appointment with our osteopaths online by visiting our Book Online page.

In Australia, both osteopaths and chiropractors are regulated healthcare professionals who specialise in treating musculoskeletal conditions. However, there are some differences in their approaches and training.

Osteopaths in Australia are trained in a wholistic approach to healthcare that emphasises the interconnectedness of the body’s systems. They use a range of techniques, including the application of manual therapy, as well as the prescription of rehabilitation programs. Osteopaths focus on treating the underlying cause of a problem, rather than just the symptoms.

Chiropractors, on the other hand, focus specifically on the spine and nervous system. They use manual techniques, such as spinal manipulation, to restore proper alignment and function of the spine. Chiropractors believe that misalignments of the spine can cause a wide range of health problems, and that correcting these misalignments can help the body to heal itself.

Both osteopaths and chiropractors are university trained and are regulated by the Australian Health Practitioner Regulation Agency (AHPRA). However, the specific techniques and approaches used by each profession may vary, and patients may find that one approach is more suited to their individual needs and preferences.

We’ve tried to answer this question with as little bias as possible. It is important to know that we are osteopaths!

If you have any further questions before deciding if our approach is right for you, please contact us via email, or give us a call. We’re here to help.

Osteopaths and physiotherapists are both healthcare professionals who specialise in the treatment of musculoskeletal conditions. They are both regulated by the Australian Health Practitioner Regulation Agency (AHPRA). However, there are some differences between the two professions in Australia.

Osteopaths are required to complete a minimum of a 5-year university degree in osteopathy. This includes a Bachelor degree and a Masters Degree. Some universities such as Victoria University are now changing the 5th year of the course to finish earlier to enable their graduates to enter the workforce in the middle of the year.

Osteopathy is a manual therapy that focuses on the assessment, diagnosis, and treatment of the whole body, not just the painful area. Osteopaths use a range of techniques, including manual manipulation, mobilisation, stretching and massage to restore balance and function to the body. They are also trained in exercise prescription and rehabilitation.

Physiotherapists are required to complete a minimum of a 4-year university degree in physiotherapy. Physiotherapy is a healthcare profession that focuses on the assessment, diagnosis, and treatment of musculoskeletal, neurological, and respiratory conditions. Physiotherapists use a range of techniques, including exercise therapy, manual therapy, and electrotherapy, to restore movement and function to the body.

Both osteopaths and physiotherapists follow research and as research develops, both professions uptake new evidence-based practices. As a general rule, while both osteopaths and physiotherapists in Australia are trained to treat musculoskeletal conditions, osteopaths sometimes sway more towards manual therapy techniques and treating the whole body, while physiotherapists sway towards exercise therapy.

At YouMove Osteopathy, we employ exercise prescription to our approach. Lachlan even works as a sessional staff member at Victoria University teaching rehab to 4th year osteopathy students. However, we also understand that home based exercises are not for everyone and we can tailor an approach to suit the person’s individual needs.

If you have any further questions regarding this, or wish to know if our approach is right for you, please reach out via email or give us a call.

In Australia, osteopaths are recognised as registered healthcare professionals and are trained to diagnose and treat a wide range of medical conditions. However, they are not medical doctors or physicians, and their training differs from that of doctors.

Osteopaths can register with AHPRA with the doctor title, and some osteopaths choose to use that title. They have the right to do that. At YouMove Osteopathy, we believe this title is best left for our medical doctor allies.

Osteopaths complete a 5-year university degree program in osteopathy, which includes a Bachelor and a Masters degree. Osteopaths complete extensive training in anatomy, physiology, pathology, and osteopathic techniques. After completing their degree, they must also be registered with the Australian Health Practitioner Regulation Agency (AHPRA) and meet certain continuing education requirements to maintain their registration.

While osteopaths are not medical doctors, they are considered primary healthcare providers and work closely with doctors and other healthcare professionals to provide comprehensive care to patients. They are trained to assess and diagnose musculoskeletal conditions and other health problems, provide treatment and management strategies, and offer advice on preventative measures to improve overall health and wellbeing.

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